Order
Your pre-order
Pre-orders are next season's pieces, charged in full at checkout and shipped with their drop. No tracking on a pre-order is normal: it has not shipped yet. The expected ship date lives on your order and on this page.
Look up your order
Order number and email.
See the expected ship date
It is read from your order. We share a date only when it is confirmed, and we never invent one.
Cancel, if you wish
A pre-order can be canceled for a full refund at any point before it ships.
On pre-order and dropping
- Wool-Lined Parka: on pre-order, shipping with the winter drop.
- Wide-Wale Cord Trouser: the fall drop, in stock, low.
- Cashmere-Blend Hoodie: one run a season; this season's run is sold out in both colors.
Pre-order questions
I was charged and nothing has shipped.
That is how a pre-order works: charged in full at checkout, shipped with its drop.
The rest of my order has not shipped either.
An order that holds a pre-order ships when the pre-order is ready. Sending the in-stock items ahead is decided by our team; write to us.
Can I buy three?
A drop is limited to two of the same item per customer.
Do I earn points on a pre-order?
Yes, when it ships.